WEkEO Service status
Current incidents
Removing Sentinel-5p cdl from product download
November 5, 202400:00 CET
ongoing
Affected services:
Data Discovery Platform (online catalogue; viewer and subsetter)
CNES products unavailable to download
September 16, 202408:00 CEST
ongoing
Affected services:
Data Discovery Platform (online catalogue; viewer and subsetter)
System status history
Serverless Upgrade
November 27, 202416:00 CET
Resolved: November 27, 202419:00 CET
Affected services:
Serverless functions
ECMWF products unavailable to subset and download
November 27, 202415:00 CET
Resolved: November 29, 202417:00 CET
Affected services:
Data Discovery Platform (online catalogue; viewer and subsetter)
Planned maintenance in WAW3-2 cloud network
October 15, 202417:00 CEST
Resolved: October 17, 202408:30 CEST
Affected services:
Jupyter Notebooks; WEkEO Drive; Harmonised Data Access
ECMWF and CNES products unavailable to subset and download
September 26, 202408:00 CEST
Resolved: September 26, 202420:00 CEST
Affected services:
Data Discovery Platform (online catalogue; viewer and subsetter)
Planned maintenance
September 12, 202410:00 CEST
Resolved: September 12, 202412:00 CEST
Affected services:
Compute Platform (VM management)
CNES products unavailable to download
August 23, 202408:00 CEST
Resolved: September 4, 202415:30 CEST
Affected services:
Data Discovery Platform (online catalogue; viewer and subsetter)
CMEMS data unavailable to subset and download
August 7, 202408:00 CEST
Resolved: August 7, 202418:00 CEST
Affected services:
Data Discovery Platform (online catalogue; viewer and subsetter)
JupyterHub unavailability
July 25, 202410:00 CEST
Resolved: July 25, 202410:40 CEST
Affected services:
Jupyter Notebooks
Planned maintenance - Change in waw3-2 API endpoint urls
July 23, 202422:00 CEST
Resolved: July 24, 202400:00 CEST
Affected services:
OpenStack
Planned maintenance - Scaling EODATA cluster
July 18, 202409:00 CEST
Resolved: July 18, 202412:00 CEST
Affected services:
EODATA
Planned maintenance - Local Storage System Update on WAW3-2
July 11, 202422:00 CEST
Resolved: July 12, 202402:00 CEST
Affected services:
Compute Platform (VM management)
Planned maintenance - Update of container orchestration
July 1, 202409:00 CEST
Resolved: July 1, 202411:00 CEST
Affected services:
Tenant management
Issue displaying layers
June 18, 202415:00 CEST
Resolved: June 19, 202407:00 CEST
Affected services:
Viewer
Planned maintenance - Update of container orchestration
June 12, 202409:00 CEST
Resolved: June 12, 202413:00 CEST
Affected services:
Tenant management
General maintenance
June 6, 202409:00 CEST
Resolved: June 17, 202418:00 CEST
Affected services:
All services
CMEMS data unavailable
May 29, 202416:00 CEST
Resolved: May 29, 202418:30 CEST
Affected services:
Data Discovery Platform (online catalogue; viewer and subsetter)
Planned maintenance: Identity and access management service
May 16, 202421:00 CEST
Resolved: May 16, 202423:00 CEST
Affected services:
Identity and Access Management Service
General maintenance
April 24, 202416:00 CEST
Resolved: April 24, 202417:00 CEST
Affected services:
Single-Sign On
General maintenance
February 15, 202418:00 CET
Resolved: February 15, 202419:00 CET
Affected services:
All services
WEkEO Drive access unavailability
February 13, 202416:50 CET
Resolved: February 13, 202417:30 CET
Affected services:
WEkEO Drive
Elasticity planned maintenance - Upgrade of the load balancer service apply the necessary patches for virtual networks
January 15, 202422:00 CET
Resolved: January 16, 202400:00 CET
Affected services:
Compute Platform (VM management)
Compute Platform (VM instantiation; start/stop…)
WEkEO Drive access unavailability
January 11, 202410:00 CET
Resolved: January 11, 202412:00 CET
Affected services:
WEkEO Drive
Issues ordering/downloading OPENDAP products
December 29, 202310:30 CET
Resolved: January 8, 202408:00 CET
Affected services:
Viewer and subsetter
Degraded user session behaviour
December 14, 202320:00 CET
Resolved: December 19, 202314:00 CET
Affected services:
Single-Sign On
Upgraded Infrastructure Transition
December 1, 202308:00 CET
Resolved: December 15, 202312:00 CET
Affected services:
WEkEO Drive
Jupyter Hub
Virtual Machines
User registration
CMEMS data unavailable
November 24, 202311:00 CET
Resolved: November 24, 202314:00 CET
Affected services:
Data Discovery Platform (online catalogue; viewer and subsetter)
Other APIs (WMS; CSW)
Harmonised Data Access
Issues displaying basemaps
November 16, 202309:00 CET
Resolved: November 17, 202311:00 CET
Affected services:
Viewer
Service unavailability
October 3, 202300:00 CEST
Resolved: October 3, 202312:30 CEST
Affected services:
Jupyter Notebooks
Specific datasets
JupyterHub unavailability
September 14, 202313:00 CEST
Resolved: September 14, 202315:00 CEST
Affected services:
Jupyter Notebooks
Planned maintenance: Creodias Catalogue
August 8, 202309:00 CEST
Resolved: August 8, 202316:00 CEST
Affected services:
Specific datasets
Planned maintenance: Creodias API
August 1, 202309:00 CEST
Resolved: August 1, 202312:00 CEST
Affected services:
Specific datasets
Planned maintenance: Single-Sign On
July 6, 202309:00 CEST
Resolved: July 6, 202310:00 CEST
Affected services:
Single-Sign On
Morpheus maintenance
May 31, 202313:00 CEST
Resolved: May 31, 202318:00 CEST
Affected services:
Morpheus
Planned maintenance: Single-Sign On
April 11, 202316:00 CEST
Resolved: April 11, 202318:00 CEST
Affected services:
Single-Sign On
General maintenance
February 23, 202309:00 CET
Resolved: February 23, 202313:00 CET
Affected services:
All services
General maintenance
February 20, 202318:00 CET
Resolved: February 20, 202319:30 CET
Affected services:
Single-Sign On
Planned maintenance: ECMWF DPI
December 7, 202209:00 CET
Resolved: December 7, 202211:00 CET
Affected services:
Specific datasets
WEkEO drive unavailability
November 23, 202218:00 CET
Resolved: November 23, 202221:00 CET
Affected services:
WEkEO Drive
Climate Data Store Service Disruption
September 8, 202200:00 CEST
Resolved: October 15, 202200:00 CEST
Affected services:
Harmonised Data Access
CDS & ADS maintenance
March 23, 202200:00 CET
Resolved: March 24, 202200:00 CET
Affected services:
Harmonised Data Access
Planned maintenance: CAMS datasets
February 23, 202213:00 CET
Resolved: February 23, 202219:00 CET
Affected services:
Specific datasets
Dashboard unavailability
February 8, 202210:00 CET
Resolved: February 9, 202212:30 CET
Affected services:
Tenant management
Web portal maintenance
November 29, 202109:00 CET
Resolved: November 29, 202112:00 CET
Affected services:
Web portal
Planned maintenance in NFS component
November 15, 202121:00 CET
Resolved: November 17, 202123:00 CET
Affected services:
Compute Platform (VM management)
Planned maintenance in Data Access component
November 3, 202117:30 CET
Resolved: November 3, 202118:00 CET
Affected services:
Harmonised Data Access
General maintenance
December 17, 202017:00 CET
Resolved: December 17, 202020:00 CET
Affected services:
All services
CDS & ADS maintenance
December 16, 202017:00 CET
Resolved: December 16, 202021:00 CET
Affected services:
Specific datasets
Network services maintenance
October 21, 202022:00 CEST
Resolved: October 22, 202002:00 CEST
Affected services:
All services
Web portal